This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
 

Security

This is a secure site. The shopping cart and back-office security are performed by Yahoo! Store. Yahoo performs this task for approximately one in every eight stores on the Internet. The lock icon appears at the bottom of your screen when you click the Checkout button.

Privacy Policy for Online Nature Mall

IP Address Use

As with all web sites, our server logs all traffic by the IP address of each user.  This information is used by our technical support staff for server administration and broad demographic reporting.

Cookies

This Web site does use "good" cookies. These are safe -- we are not spying on you. Fundamentally, cookies are small data files your Web browser uses to help sites remember who you are. They were invented by Netscape over a decade ago to make Web surfing motre efficient.

Web commerce sites use cookies to enable shopping carts. Without them, you would have to complete a purchase before buying a second item. We also use cookies to make sure our Affiliates are paid 10% when shoppers enter through their Web site.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computer and stored on your computer's hard drive. Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Learn a LOT more about Yahoo and cookies.

Personal Information

You are only asked for personal information at checkout. The information you provide is used in the following way:

  • Name and Address.  This information is used as defaults for billing and shipping information during the checkout process.  We also use this information to confirm the identification of callers when calling in to return items.
  • Telephone Number.  This information is used to contact a customer if an urgent problem arises with their order, for calling back customers to our service department in case of disconnection, and for caller identification.
  • E-mail Address:  This is the unique identifier for each customer and is used by customers with the password to gain access to their personal and sales information.  It is also used during order processing to notify customers of order status and customer service issues.
  • Shipping and Billing Address Information.  This information is used for processing orders and is saved with each order as a "receipt".  You view all previous orders by logging on using your e-mail Address and Password. 
  • Order Information.  This includes item, price, shipping, and tax information.  This information can be used elsewhere in the system to provide references to other customers (e.g., "Those who purchased this item also bought...").
  • Credit Card Information.  The type of card, name, number, and expiration date are required during the "Final Purchase" stage of order processing and are sent to our credit card processor for authorization and posting.  When we receive an authorization number in return, the credit card information is discarded and the authorization number is saved with the rest of the order information. 

All of the information discussed above is not shared, given, or sold to anyone outside our organization. But see the Yahoo! Store Privacy Policy at the beginning of this page for more information.

Notifications

This site will notify customers about the status of orders they have placed or returns.  Customers may ask to be notified of special or new offerings that might interest them.  Customers will be given the opportunity to opt-out of any such non-essential notifications.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact customer service  via e-mail at Sales@onlinenaturemall.com